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	<title>Communication &#38; Cognition &#187; psychology</title>
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	<link>http://www.commcognition.com/blog</link>
	<description>Where Mind Meets Message</description>
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		<title>Power of Teams Builds Strong Identification</title>
		<link>http://www.commcognition.com/blog/team/</link>
		<comments>http://www.commcognition.com/blog/team/#comments</comments>
		<pubDate>Mon, 05 Jan 2009 17:19:33 +0000</pubDate>
		<dc:creator>Samuel D. Bradley</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[psychology]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://www.commcognition.com/blog/?p=163</guid>
		<description><![CDATA[What would it mean to you if I asked you to be a part of my team?

It would mean more than you think.
Research from the social psychology literature shows that humans quickly form strong bonds with teams.
&#8220;It&#8217;s just plain comforting to be part of a group. There is mutual admiration, the feeling of being with [...]]]></description>
			<content:encoded><![CDATA[<p>What would it mean to you if I asked you to be a part of my team?</p>
<p><img class="alignright size-full wp-image-164" title="team2" src="http://www.commcognition.com/blog/wp-content/uploads/2009/01/team2.jpg" alt="team2" width="375" height="249" /></p>
<p>It would mean more than you think.</p>
<p>Research from the social psychology literature shows that humans quickly form strong bonds with teams.</p>
<blockquote><p><span style="color: #888888;">&#8220;It&#8217;s just plain comforting to be part of a group. There is mutual admiration, the feeling of being with like-minded friends, and cooperation beyond what could be expected from ore distant colleagues,&#8221; wrote Byron Reeves and Clifford Nass in their classic book, <em>The Media Equation</em>.</span></p></blockquote>
<p>Perhaps not surprising. But media research has shown that we also quickly form teams with mediated communication &#8212; even a simple computer.</p>
<h3>There&#8217;s No &#8216;I&#8217; in Team</h3>
<p>Imagine being given a task to perform on a computer. First, however, you&#8217;re assigned to the &#8220;blue team&#8221; and given a blue wristband. You&#8217;re then seated in front of a computer with blue trim around the monitor and a label that says &#8220;blue team.&#8221;</p>
<p>Would you perform differently in that condition than if you have been given the same wristband with no mention of team and had been seated in front of a &#8220;green computer&#8221;?</p>
<p>That&#8217;s exactly the experiment performed by Stanford University professors Reeves (my academic grandfather) and Nass.</p>
<p>So, would you have performed differently if you had been randomly assigned to the &#8220;team&#8221; condition?</p>
<p>If you&#8217;re like most people, you&#8217;d swear that you&#8217;d perform the same. That&#8217;s why experimental scientists, such as myself, bring you into the lab to test hypotheses. Despite your gut feelings, you&#8217;re a pretty poor judge of your cognitive behavior.</p>
<p>What happened? By now you probably guessed that there <em>was</em> a difference.</p>
<p>The &#8220;blue team&#8221; said they felt more a part of a team. I remind you that this was with a stand-alone PC computer, and these participants had often used a computer before.</p>
<p>That&#8217;s not especially surprising, but the participants also said they were more similar to the computer, and they said that the computer was friendlier.</p>
<p>Take just a moment to think about that.</p>
<p>These are very real, very human connections that we&#8217;re making with a piece of hardware. There was no alluding to the person who programmed the software or a human on another terminal. It was clearly <em>just</em> the computer.</p>
<p>And still participants formed an identification with the computer.</p>
<p>Not over weeks or months. In a few minutes. With an inert piece of plastic, metal, and silicone.</p>
<blockquote><p><span style="color: #888888;">&#8220;People are not foolish because they like to work on teams; people are <em>human </em>because they like to work on teams,&#8221; wrote Reeves and Nass.</span></p></blockquote>
<h3>Using Social Media for Real Connections</h3>
<p>If you&#8217;re so willing to bond with the computer itself, there&#8217;s no wonder that we can make such meaningful connections over social media.</p>
<p>Every time you leave a comment on this blog, or Tweet about it, we form a connection. A real, human connection. Hopefully the same happens when I comment on your blog or send traffic your way.</p>
<p>It&#8217;s our job to use this sense of identification to form better connections for ourselves and our clients. Use, not exploit, mind you.</p>
<p>Sure we&#8217;ve identified with brands through mass media advertising for years. But that&#8217;s a many-to-one conversation, and the consumer has no agency.</p>
<p>Today the consumer talks back. And by talking back &#8212; even by following back on Twitter &#8212; you&#8217;re helping your customer identify with your company in a real way.</p>
<p>We don&#8217;t easily turn our backs on teammates, and the fact that we so readily identify with others indicates that it&#8217;s an inherent need in us.</p>
<p>When you&#8217;re writing your next blog post, ad, or news release, think of the reader as a teammate. Think about forming real connections that make you both part of the same team.</p>
<p>Thanks for being part of my team for a few minutes.</p>
<p><strong>I&#8217;d love to hear your thoughts, teammate.</strong></p>
<p><em>Photo credit: iStockPhoto.com</em></p>
]]></content:encoded>
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		<slash:comments>4</slash:comments>
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		<title>Commitment Ruins Sex for Men &#8230; in Ads</title>
		<link>http://www.commcognition.com/blog/sex-in-advertising/</link>
		<comments>http://www.commcognition.com/blog/sex-in-advertising/#comments</comments>
		<pubDate>Tue, 30 Dec 2008 03:43:18 +0000</pubDate>
		<dc:creator>Samuel D. Bradley</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[evolution]]></category>
		<category><![CDATA[personality]]></category>
		<category><![CDATA[psychology]]></category>
		<category><![CDATA[sex]]></category>
		<category><![CDATA[targeting]]></category>

		<guid isPermaLink="false">http://www.commcognition.com/blog/?p=89</guid>
		<description><![CDATA[Your brain likes sex. The deep down biological part of your brain likes sex. The conscious, socialized part may recoil at that thought, but it&#8217;s true.
We&#8217;re an evolved species, and the genes of those who didn&#8217;t like sex aren&#8217;t around anymore.

For this reason, naked and scantily clad people are arousing. In my lab, we put [...]]]></description>
			<content:encoded><![CDATA[<p>Your brain likes sex. The deep down biological part of your brain likes sex. The conscious, socialized part may recoil at that thought, but it&#8217;s true.</p>
<p>We&#8217;re an evolved species, and the genes of those who didn&#8217;t like sex aren&#8217;t around anymore.</p>
<p><img class="alignleft size-full wp-image-90" title="sexinads" src="http://www.commcognition.com/blog/wp-content/uploads/2008/12/sexinads.jpg" alt="sexinads" width="450" height="298" /></p>
<p>For this reason, naked and scantily clad people are arousing. In my lab, we put electrodes on participants&#8217; palms to measure activity in the eccrine sweat glands, or skin conductance.</p>
<p>The formula is simple. When you see a naked person &#8212; even if they&#8217;re not <em>real</em> &#8212; your body prepares for action. Your sympathetic nervous system activates, your palms begin to sweat below the surface of the skin, and you have a cascade of physiological responses associated with <em>approach.</em></p>
<p>So it comes as no surprise that advertising drips with sexuality. They&#8217;re betting that sex gets your attention, and then you&#8217;ll pay attention to the messages and ideally associate positive feelings with the brand.</p>
<p>But <em>does it work</em>?</p>
<p>That&#8217;s a tricky question, you see. If you want to see academic research that shows sexy ads to be ineffective, I can provide it. If, however, you&#8217;d like to see some data that supports your decision to use sex in your ads, I can show you that, too.</p>
<p>I teach an entire class on sex and violence in the media, and we spend a lot of time trying to figure this out.</p>
<p>The confusion isn&#8217;t with the sex. The confusion is with the question that you ask.</p>
<p>You are, after all, a complicated human being and not an automaton.</p>
<p>Although I can tell you that part of your brain likes sex in ads, that does not tell the entire story.</p>
<p>The average man and the average woman have very different ideas about sex. If you look at the work of evolutionary psychologists, they&#8217;ll tell you good reasons for this.</p>
<p>For most of our evolutionary history, there were no courts or child support. Thus, for the average man, sex carried relatively little risk. Basically, the man was out a few hundred calories worth of biological material.</p>
<p>The story was different for a woman, however. An errant sexual encounter led to a 14-year commitment.</p>
<p>Thus from the perspective of gene propagation, women needed to be choosy and find a mate who was going to invest in the offspring. Resources were key.</p>
<p>Men, however, had a different strategy. Quantity was most advantageous. If 20 different women were left to raise your offspring alone, surely some of them would survive.</p>
<p>Now, I&#8217;ve read a lot of books on evolutionary psychology, but I wasn&#8217;t actually around on the Savannah. So I&#8217;m not sure these &#8220;just so&#8221; stories are true.</p>
<p>But they sure fit with our stereotypes of promiscuous, womanizing men. They also fit with the stereotypes of women being interested in a man&#8217;s time commitment, resources, and attention.</p>
<p>And apparently they do a good job explaining our responses to sex in advertising.</p>
<p>Women preferred a sexually explicit watch ad when the watch was wrapped in a bow and described as a gift, according to a study in an upcoming issue of <em>The Journal of Consumer Research</em>, according to <a href="http://www.nytimes.com/2008/12/29/business/media/29drill.html?partner=permalink&amp;exprod=permalink"><em>The New York Times</em></a>.</p>
<p>That gift business actually hampered men&#8217;s enjoyment of the otherwise sexual ads.</p>
<p>Nothing like the idea of commitment messing up some perfectly good sex, eh guys?</p>
<p>Man, we&#8217;re the weak half of the species.</p>
<p>Dismaying as the data are, I look forward to reading the actual study. Well-designed experiments such as these give proper credit to the complexity of human cognition and appeal to more mature disciplines, such as biology and psychology.</p>
<p>Sometimes sex works in an ad. Sometimes it fails. But it always compels attention. Your target market likely dictates whether that attention is good or bad.</p>
<p>If your target market is narrow, then you don&#8217;t have to worry about these individual differences. But in every case, you need to <em>know</em>.</p>
<p>Sex <em>does</em> sell. To some of the people, some of the time. And just because everyone is tuned to pay attention to sex doesn&#8217;t excuse marketers and advertisers from the hard work of knowing their consumers.</p>
<p><em>Photo Credit: iStockPhoto.com, 123foto.</em></p>
<p><strong>That&#8217;s what the data say. Now I&#8217;m curious to know what <em>you</em> think about sex in advertising. What do you say?</strong></p>
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		<slash:comments>8</slash:comments>
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