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	<title>Communication &#38; Cognition &#187; targeting</title>
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	<link>http://www.commcognition.com/blog</link>
	<description>Where Mind Meets Message</description>
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		<title>Commitment Ruins Sex for Men &#8230; in Ads</title>
		<link>http://www.commcognition.com/blog/sex-in-advertising/</link>
		<comments>http://www.commcognition.com/blog/sex-in-advertising/#comments</comments>
		<pubDate>Tue, 30 Dec 2008 03:43:18 +0000</pubDate>
		<dc:creator>Samuel D. Bradley</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[evolution]]></category>
		<category><![CDATA[personality]]></category>
		<category><![CDATA[psychology]]></category>
		<category><![CDATA[sex]]></category>
		<category><![CDATA[targeting]]></category>

		<guid isPermaLink="false">http://www.commcognition.com/blog/?p=89</guid>
		<description><![CDATA[Your brain likes sex. The deep down biological part of your brain likes sex. The conscious, socialized part may recoil at that thought, but it&#8217;s true.
We&#8217;re an evolved species, and the genes of those who didn&#8217;t like sex aren&#8217;t around anymore.

For this reason, naked and scantily clad people are arousing. In my lab, we put [...]]]></description>
			<content:encoded><![CDATA[<p>Your brain likes sex. The deep down biological part of your brain likes sex. The conscious, socialized part may recoil at that thought, but it&#8217;s true.</p>
<p>We&#8217;re an evolved species, and the genes of those who didn&#8217;t like sex aren&#8217;t around anymore.</p>
<p><img class="alignleft size-full wp-image-90" title="sexinads" src="http://www.commcognition.com/blog/wp-content/uploads/2008/12/sexinads.jpg" alt="sexinads" width="450" height="298" /></p>
<p>For this reason, naked and scantily clad people are arousing. In my lab, we put electrodes on participants&#8217; palms to measure activity in the eccrine sweat glands, or skin conductance.</p>
<p>The formula is simple. When you see a naked person &#8212; even if they&#8217;re not <em>real</em> &#8212; your body prepares for action. Your sympathetic nervous system activates, your palms begin to sweat below the surface of the skin, and you have a cascade of physiological responses associated with <em>approach.</em></p>
<p>So it comes as no surprise that advertising drips with sexuality. They&#8217;re betting that sex gets your attention, and then you&#8217;ll pay attention to the messages and ideally associate positive feelings with the brand.</p>
<p>But <em>does it work</em>?</p>
<p>That&#8217;s a tricky question, you see. If you want to see academic research that shows sexy ads to be ineffective, I can provide it. If, however, you&#8217;d like to see some data that supports your decision to use sex in your ads, I can show you that, too.</p>
<p>I teach an entire class on sex and violence in the media, and we spend a lot of time trying to figure this out.</p>
<p>The confusion isn&#8217;t with the sex. The confusion is with the question that you ask.</p>
<p>You are, after all, a complicated human being and not an automaton.</p>
<p>Although I can tell you that part of your brain likes sex in ads, that does not tell the entire story.</p>
<p>The average man and the average woman have very different ideas about sex. If you look at the work of evolutionary psychologists, they&#8217;ll tell you good reasons for this.</p>
<p>For most of our evolutionary history, there were no courts or child support. Thus, for the average man, sex carried relatively little risk. Basically, the man was out a few hundred calories worth of biological material.</p>
<p>The story was different for a woman, however. An errant sexual encounter led to a 14-year commitment.</p>
<p>Thus from the perspective of gene propagation, women needed to be choosy and find a mate who was going to invest in the offspring. Resources were key.</p>
<p>Men, however, had a different strategy. Quantity was most advantageous. If 20 different women were left to raise your offspring alone, surely some of them would survive.</p>
<p>Now, I&#8217;ve read a lot of books on evolutionary psychology, but I wasn&#8217;t actually around on the Savannah. So I&#8217;m not sure these &#8220;just so&#8221; stories are true.</p>
<p>But they sure fit with our stereotypes of promiscuous, womanizing men. They also fit with the stereotypes of women being interested in a man&#8217;s time commitment, resources, and attention.</p>
<p>And apparently they do a good job explaining our responses to sex in advertising.</p>
<p>Women preferred a sexually explicit watch ad when the watch was wrapped in a bow and described as a gift, according to a study in an upcoming issue of <em>The Journal of Consumer Research</em>, according to <a href="http://www.nytimes.com/2008/12/29/business/media/29drill.html?partner=permalink&amp;exprod=permalink"><em>The New York Times</em></a>.</p>
<p>That gift business actually hampered men&#8217;s enjoyment of the otherwise sexual ads.</p>
<p>Nothing like the idea of commitment messing up some perfectly good sex, eh guys?</p>
<p>Man, we&#8217;re the weak half of the species.</p>
<p>Dismaying as the data are, I look forward to reading the actual study. Well-designed experiments such as these give proper credit to the complexity of human cognition and appeal to more mature disciplines, such as biology and psychology.</p>
<p>Sometimes sex works in an ad. Sometimes it fails. But it always compels attention. Your target market likely dictates whether that attention is good or bad.</p>
<p>If your target market is narrow, then you don&#8217;t have to worry about these individual differences. But in every case, you need to <em>know</em>.</p>
<p>Sex <em>does</em> sell. To some of the people, some of the time. And just because everyone is tuned to pay attention to sex doesn&#8217;t excuse marketers and advertisers from the hard work of knowing their consumers.</p>
<p><em>Photo Credit: iStockPhoto.com, 123foto.</em></p>
<p><strong>That&#8217;s what the data say. Now I&#8217;m curious to know what <em>you</em> think about sex in advertising. What do you say?</strong></p>
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		<slash:comments>8</slash:comments>
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		<title>Relationship Targeting: Know Your Customer</title>
		<link>http://www.commcognition.com/blog/relationship-targeting-know-your-customer/</link>
		<comments>http://www.commcognition.com/blog/relationship-targeting-know-your-customer/#comments</comments>
		<pubDate>Fri, 19 Dec 2008 23:13:52 +0000</pubDate>
		<dc:creator>Samuel D. Bradley</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[personality]]></category>
		<category><![CDATA[relationship marketing]]></category>
		<category><![CDATA[targeting]]></category>

		<guid isPermaLink="false">http://www.commcognition.com/blog/?p=3</guid>
		<description><![CDATA['m always amazed when I stand in front of 170 young advertising students and talk about targeting for the first time.

Largely, this is lost on them. Sad, really.

Matching your brand to a small group of consumers may be the most important thing that you ever do.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m always amazed when I stand in front of 170 young advertising students and talk about targeting for the first time.</p>
<p>Largely, this is lost on them. Sad, really.</p>
<p>Matching your brand to a small group of consumers may be the most important thing that you ever do.</p>
<p>My <a href="http://www.commcognition.com/colleagues.html">lab</a> has done a lot of research of brand personalities, and to me the fascinating bit is just how easily people assign personalities to inanimate brands.</p>
<p>Right now I&#8217;m working on an exciting new project with <a href="http://timthoughts.wordpress.com/">Tim Laubacher</a>. We&#8217;re using Darwin&#8217;s principles of natural selections to find out just what personality is attached to a given brand. More on this in coming months (<a href="http://commcognition.blogspot.com/2006/04/quick-thought-on-genetic-algorithms.html">read more on the underlying principles here</a>).</p>
<p>What do targeting and personality have in common? Tailoring your target market. Sure, my <a href="http://commcognition.blogspot.com/2008/12/review-burger-kings-whopper-scent.html">last post</a> blasted <a href="http://www.burgerking.com/">Burger King</a> for too narrow a target, but most companies aren&#8217;t Burger King.</p>
<p>In the Dec. 8, 2008, <span style="font-style: italic;">Advertising Age</span>, there is an article amazingly buried on page 4.</p>
<p>Under <a href="mailto:jneff@adage.com">Jack Neff&#8217;s</a> byline, &#8220;<a href="http://adage.com/article?article_id=133078">That 80% of sales</a> comes from some 2% of buyers; Study: Package-goods brands&#8217; consumers bases very small, yet diverse.&#8221;</p>
<p>Think about that. Two percent of all buyers make up the lion&#8217;s share of your sales.</p>
<blockquote style="color: #666666;"><p>Numbers like those start to make a strong case for broader use of customer-relationship management among package-goods players who&#8217;ve questioned its applicability because of the high cost per consumer.</p></blockquote>
<p>This means that even the narrowest of traditional markets are likely to fail. This small yet diverse bit is tricky.</p>
<p>Tools such as the one that I am developing with Laubacher will allow real-time diagnostics of a brand&#8217;s multiple personalities. We can uncover these niche markets.</p>
<p>And then the real work actually begins. How do we reach these people when mass media will terribly overshoot and overspend. Then, how do we keep them among our 2%.</p>
<p>As Neff correctly identifies, <span style="font-style: italic;">relationships</span> are the key. And compatible personalities are key to relationships. Think of this as a brand version of <a href="http://www.eharmony.com/">eHarmony</a>: 29 dimensions of compatibility.</p>
<p>And you have to be careful not to drift. Once you establish your brand personality, you have to remain true to it. <a href="http://www.google.com/">Google</a> used to be one of my absolute favorite brands, but today I referred to them as the &#8220;<a href="http://www.walmart.com/">Wal-Mart</a> of the Web&#8221; due to their control of some of the features of this blog (Google owns <a href="http://www.blogger.com/">Blogger</a>).</p>
<p>I&#8217;m impressed with some corporate efforts on <a href="http://www.twitter.com/">Twitter</a> (e.g., <a href="http://twitter.com/starbucks">@Starbucks</a>). However, following 21,355 people (at present), this is more like a casual hook up than a committed relationship.</p>
<p>It&#8217;s a great time to study communications. I&#8217;m counting the days until the word &#8220;Mass&#8221; is toppled from the front of my college like a statue of Lenin or Hussein.</p>
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